Privacy Statement:

Objective

This Privacy Statement articulates the privacy and data protection principles followed by Agiliad Technologies Pvt. Ltd. (Agiliad) and its entities around the world with regard to the personal information of its customers, partners, employees (current or former employees), applicants, contractors, prospects and vendors etc., whose personal information are processed by Agiliad.

This Privacy Statement explains the use and protection of personal information collected by Agiliad. It applies to any personal information you provide to Agiliad.

Scope

This Privacy Statement covers our information practices, including how Agiliad collects, uses, shares and protects the personal information you provide to us.

We encourage you to review this privacy statement before submitting your personal information.

Agiliad’s websites are not directed at, nor targeted at children. No one who has not reached the age of sixteen may use the websites unless supervised by an adult. By accessing this website, you represent and warrant that you are 16 years of age or older.

Agiliad will not be liable for any unsolicited information provided by you. You consent to Agiliad using such information as per Agiliad’s Privacy Statement.

Personal information collected may include:

  • First Name, Last Name, E-mail Address, Job Title, Organization Name, Country, City, Phone Number, etc. 
  • Information collected as part of visit and usage of Agiliad’s websites, such as Internet Protocol (IP) address, demographics, computers’ operating system, device information, telemetry data and browser type and information collected via cookies or similar tracking technologies.
  • Login credentials, such as Username and Passwords, when any individual registers for any Agiliad’s services.

When you provide information that enables us to respond to your request for services, we may, wherever permissible by relevant laws, collect, use and disclose this information to third parties for the purposes described in this Privacy Statement.

Personal information may also be automatically collected by Agiliad when you use Agiliad’s website.

By using Agiliad’s website, you agree to the processing of your information as explained in this Privacy Statement.

Agiliad’s website may contain links to other sites which are outside our control and are not covered by this Privacy Statement. We encourage you to review the Privacy Statement/Notice of each website you visit.

Personal information that is collected from third party sources
Social media:

You can engage with us through social media websites. When you engage with us through social media sites, you allow us to have access to certain information from your social media profile.

Mobile Devices:

If you access our websites on your mobile device, we may collect your personal information and Device details.

When you provide us your mobile phone number, you consent to the use of your mobile phone number for the purposes identified in this Privacy Statement. If you choose to refrain from receiving any text notifications from us on your mobile, we will not be using your mobile number for such purposes unless required to meet legal requirements or legitimate business purposes.

How Agiliad Uses your Data

The personal information we collect may be used to:

  • Understand which parts of Agiliad’s website are visited and how frequently
  • Create the login credentials, where applicable
  • Identify individuals once registered on Agiliad’s website (using their user id and password)
  • Facilitate communication with individuals, including contacting and responding to queries or requests
  • Enable marketing, business development and sales communications and related purposes
  • Know individuals interests about Agiliad
  • Invite individuals to events, seminars and equivalent ceremonies organized by Agiliad and related purposes such as marketing or promotional campaigns
  • Publish testimonials and case studies
  • Generate and maintain leads as part of our Customer Relationship Management
  • Perform data analytics to provide better user experience and enhance website performance
  • Enhance individual website experience and other associated purposes by deploying cookies or similar technologies
  • Enhance and optimize our business operations, applications, systems, and processes, including operation and management of our communication assets and systems, ensuring and strengthening information security, maintenance of audit trail and associated records
  • Protect individuals’ data and Agiliad’s assets from information security threats and to secure against any unauthorized access, disclosure, alteration, or destruction
  • Comply with applicable laws and other legal requirements

 

Legal Basis
  • Consent: The consent provided by individual before submitting the data
  • Contract: Signed Agreement / contract
  • Legitimate interest: Agiliad may process individuals’ Personal Information when it is necessary for the purposes of a legitimate interest pursued by Agiliad or a third party (when these interests are not violated by individuals’ data protection rights)
  • Legal obligation: Agiliad may process individuals’ personal information to comply with any legal obligations on Agiliad, including applicable laws and protecting legal rights, seeking remedies, and defending against claims
  • Vital interest: Agiliad may process individuals’ personal information when it is necessary for the purposes of a vital interest of the subject
  • Public interest: Agiliad may process individuals’ Personal Information when it is necessary for the purposes of public interest but does not violate and applicable laws and protecting legal rights

Agiliad provides easy opt-out and limits the retention of data. The data that we may receive directly from you is completely voluntary and at your discretion.

Sharing of personal information with third parties

In case any personally identifiable information is shared by Agiliad to any third party, the third party shall store, process, safeguard the data as per the data protection requirements of the region where the individual belongs to or is located.

Cookies and other technologies

The different types of cookies that may be used are:

Strictly Necessary Cookies – These cookies are necessary for the website to function and cannot be switched off in our systems. These cookies do not store any personally identifiable information.

Performance cookies – These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our website. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site and will not be able to monitor its performance.

Functionality cookies – These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these services may not function properly.

Agiliad collects cookie data to provide you better customer service and to operate and improve our website. We may also use this data to analyze trends and statistics.

You can change your cookies preference any time from the Cookie Settings.

You consent to our cookies if you continue to use our website.

You can manage the non-essential or functional cookies in your browser. These settings are usually found within the ‘privacy’ section of browsers.

Email

You can contact us via e-mail or postal address listed at the bottom of this Privacy Statement.

Anti-Spam

Agiliad considers the receipt, transmission or distribution of spam emails (i.e. unsolicited bulk emails) as a major concern and has taken reasonable measures to minimize the transmission and effect of spam emails in our computing environment.

Data Protection and Confidentiality

Agiliad has implemented reasonable and adequate physical, technical and administrative security measures to protect personal information from loss, misuse, alteration or destruction.

Agiliad discloses information to third parties only for legitimate purposes such as our service providers and agents who are bound to maintain the confidentiality of personal information and may not use the information for any unauthorized purpose.

Agiliad takes reasonable steps to ensure that all dealings in Personal Information, shall:

  • be processed fairly & lawfully
  • be obtained only with the consent of the information provider
  • be collected, only when:
    • the information is collected for a lawful purpose
    • the collection of the sensitive personal data or information is considered necessary for that purpose
  • be available for review by the information provider, as and when requested
  • be kept secure against unauthorized or unlawful processing and against accidental loss, destruction or damage to protect the quality and integrity of your personal information.
Your (“Data Subjects”) rights
  • Right to be informed: you have the right to be informed about the collection and use of their personal data
  • Right to access: you can request and view copies of your personal data
  • Right to rectification: you can request to correct inaccurate or outdated personal information
  • Right to erasure: you can request to delete your personal data
  • Right to restrict processing: you can request to restrict the processing of your personal data
  • Right to data portability: you can request to move, copy, or transfer your personal data between IT environments of different organizations
  • Right to object: you can object to the processing of your personal data or restrict the selling or sharing of personal data
  • Right to complain: If you are unhappy with how Agiliad safeguards your personal data, you have the right to bring a complaint
  • Right to withdraw consent: you can request to withdraw your consent to the processing of your personal data at any time
  • Right not to be subject to automated decision-making: you shall not be subject to a decision based solely on automated processing, including profiling, that has legal effects or significantly affects you
  • Do not call right: Agiliad shall not call or send any message related to offers, advertisements, or promotions about business or investment opportunities to you without consent
 
Retention of personal information

Agiliad shall retain your personal information for as long as necessary to provide the services you have requested, or for other essential purposes such as performance of a contract, complying with our legal obligations, resolving disputes, and enforcing our policies.

Disclosure of information

Agiliad may share your personal information, with your consent, or where the disclosure is necessary for compliance of a legal obligation or where required by government agencies mandated under law to procure such disclosure. Agiliad shall also take steps to ensure that the information transferred to a third party is not further disclosed by it, except where permissible under law.

International transfer of Personal Information

Agiliad may transfer your personal information across geographical borders to entities or service providers working on our behalf in other countries.

Authenticity

Agiliad shall not be responsible for the authenticity of the personal information supplied to us by our service providers, whose duty it is to ensure that the information provided by them or their employees is authentic.

Grievance Redressal

Any grievance or complaint regarding the processing of personal information should be submitted to Agiliad in writing at the email address provided in this Privacy Statement.

Changes to this Privacy Statement

Please note that this Privacy Statement may be subject to change from time to time. The revised Privacy Statement will accordingly be published on this page. Please regularly check this Privacy Statement to ensure you are aware of the latest updates with respect to the same.

Contact Us

If you have any questions or comments regarding this Privacy Statement or processing of your personal information, please contact us at:

Email:  dpo@agiliad.com, info@agiliad.com